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FAQ

  1.  Can you work on my boat if it is in the water and I do not own a trailer? ​​​

    • Most of the time, yes. As long as there is an area in the water that is shallow enough to stand​ behind the motor. If not, we have other options and may be able to supply a trailer for you to rent. 

  2. Do you sell parts or batteries?​​

    • We do not. We do not have a store front. All parts/materials are included in the service price. We do not sell anything individually. ​

  3. Do you work on inboards?

    • While Buck is skilled in both outboard and inboard diagnostics and repairs, he has chosen to focus on outboards. We are no longer accepting new inboard clients. ​​

  4. What payment methods do you accept?

    • We accept checks, Venmo, CashApp, Zelle, Apple Pay, and credit and debit cards. There is a 4.5% fee added to all card transactions. As a safety precaution, we do not carry cash in our service truck.

  5. Are your services compliant with my motor's warranty?

    • Yes! If your motor is under warranty, we can provide you with all of the documentation to stay warranty compliant. Buck is a master mechanic, capable of performing service work on all major motor brands. 

  6. ​Do I need to be present for my service appointment? 

    • No. We do not require you to be present for your appointment. However, we welcome you to be present. As Buck likes to say, "If you don't want the customer to watch, you aren't doing something right." We love to interact with our customers and educate them about the maintenance required for their specific motor. 

  7. When is the best time to complete my annual maintenance? 

    • We recommend taking care of annual maintenance during the off-season (October-February). Every year, on November 1st, we open our spring calendar for the following year. We recommend booking your maintenance appointment early, to ensure you are not on a wait list. Typically by March 1st, we are booked 6-8 weeks in advance.

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